FAQ

You can view all of our worldwide shipping options here.
You can track your order by using the tracking link through the order fulfilment email once your order has been dispatched.
Please read our return policy and follow the instructions listed here
If you wish to cancel your order or change any details please let us know as soon as possible by sending us an email and we'll do our best to accommodate. If your order has already been dispatched then we we will not be able to change or cancel the order.

You can sign up for restock updates to your email by clicking the 'Notify me when available' button on the product page.
We accept all major payment methods including Visa, Visa Debit, Maestro, MasterCard, Amex, Paypal, Shop Pay, Apple Pay and Amazon Pay.
- We sincerely apologise if the items received are not the items that was originally placed by you. On the rare occasion that this may happen, we ask you to please contact us as soon as possible at hello@render-pause.com
- In some cases, we may ask for you to return the item back to us through our returns process found here.
- Please note that if you are missing/received the wrong items, you must claim for this within 30 days of the order being dispatched.